High7
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N

PT-2025-99: Deserialization of untrusted data in FreeScout

Error type:

  • CWE-502:Deserialization of Untrusted Data

Vulnerability vector:

  • Base vulnerability score (CVSSv4.0): CVSS:4.0/ AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N
  • Severity (CVSSv4.0): 7.0 (High)

Description:

The vulnerability was identified in FreeScout, version 1.8.182.

The discovered vulnerability allows an attacker to deserialize untrusted data, manipulate objects and impair system functionality.

Vulnerability status: Confirmed by vendor

Date of vulnerability remediation: 19.07.2025

Recommendations:

  • Update to version 1.8.186 or higher

Additional information: Security advisory, Press release

Researcher: Daniil Satyaev, Roman Cheremnykh, Artem Danilov (Positive Technologies)

Identifiers:

BDU:2025-13048

Vendor:

FreeScout

Vulnerable product:

FreeScout

Vulnerable versions:

1.8.182